1. Shipping Zones and Delivery Times:

• We currently offer shipping within India only.
• Orders are processed and dispatched within 4 business days (excluding weekends and public holidays).
• Estimated delivery times vary depending on the shipping address and courier service, typically ranging from 4 to 7 business days.

2. Shipping Charges:

• A shipping fee is applicable of Rs. 49 ion all orders.
• Any additional charges, such as taxes or duties, will be borne by the customer.

3. Order Tracking:

• Once your order is dispatched, you will receive a shipping confirmation email/SMS containing tracking information.
• You can track the status of your order by visiting our website or using the provided courier service's tracking portal.

4. Shipping Restrictions:

• We do not ship to P.O. boxes or APO/FPO addresses.
• Deliveries to certain remote or restricted areas may take longer than the estimated delivery times mentioned.

5. Order Modifications and Cancellations:

• Modifications to shipping address or order cancellations can be requested within 12 hours of placing the order.
• Please contact our customer support team at our email to request any changes or cancellations.

6. Non-Delivery and Returns:

• In the event of non-delivery due to an incorrect or incomplete address provided by the customer, the order may be returned to us.
• If you have not received your order within the estimated delivery time frame, please contact us for assistance.
• For returns due to reasons beyond our control (e.g., customer unavailability, refusal to accept delivery), a re-shipping fee may be applicable.

7. Contact Information:

• For any queries or assistance regarding shipping, please reach out to us by our email. (support@etihasik.com)
• Our customer support hours are Monday to Friday, 10AM to 6PM.